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Express Online Bill Payment Portal
Total Wireless Bill Payment Form
Please fill out the form below to complete your Total Wireless Bill Payment online with Wireless Billing. Your bill payment will be applied directly to your Total Wireless cell phone number. Please feel free to contact us with any questions.
Total Wireless Customer Name *
First
Last
Total Wireless Phone Number *
###
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###
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####
Email *
Please provide the E-Mail Address where we can send you a copy of your receipt.
Top Up Payment *
$25.00 Unlimited Talk, Text and Web (1 GB 4G LTE)
$35.00 Unlimited Talk, Text and 5 GB of Data
$60.00 Unlimited Talk, Text and 15 GB of Data (2 Lines)
$85.00 Unlimited Talk, Text and 20 GB of Data (3 Lines)
$100.00 Unlimited Talk, Text and 25 GB of Data (4 Lines)
Please input the Total Wireless plan option for your top-up/bill payment. Family plan options will apply funds to all applicable lines attached to your family plan.
Payment Type *
One Time Payment
Setup Automated Bill Payment for this Account
Do I need to manually program the phone?
Option 3: Calling voicemail from a landline by dialing 1-805-MESSAGE
You can use your entire allotment of data on your current plan and then upgrade to a different plan once it is used up to make sure you use all the data in your current plan
Some CDMA carriers sell 'Worldphones' that will work on GSM networks outside the US, but not within the US
Tags: IM, Data, Web, Plans
$45 2GB Wireless Broadband Plan
Tags: Configure, My Phone, Activate, Help, Programming
FOR U
Sometimes if you leave other carrier APN settings in a phone it reverts to the old defaults- Deleting other carrier APN settings will help avoid that issue
How can I setup automatic Total Wireless $35 Plans to keep my data active?
This feature is offered on our $50 Unlimited Nationwide Talk, International Text & 4G Data plan
Tags: Phones, Phone, Phone Store, SIM Card
sanyowireless
To reset your voicemail, simply type #PWD# or # 793# SEND (last 4 digits of your mobile number will be the default password)
Any customer that activates on either the $50 Unlimited Nationwide Talk, International Text & 4G Data plan or the $50 Unlimited BlackBerry Nationwide Talk, International Text & 4G Data plan will receive a $5 Recurring Credit for Pay-as-you-Go ILD use
To receive 3G/4G data speeds make sure it has the 1700/AWS band, else it will only work on EDGE
Your phone may not be provisioned correctly for MMS
View Compatible Phones
Can I send international text messages on my Total Wireless Total Wireless $35 Plan rate plan?
To call voicemail from a landline, perform the following steps:
Just dial 411 directly and get unlimited directory assistance services for free! It's that Total Wireless Total Wireless $35 Plan
kyocera-wireless
Plug cable into computer
Motorola: http://www
com
How do I program my device?
Customers that update their rate plan to a $50 plan bundled with $10 UILD will receive an additional $5 of recurring credit
For more information on Total Wireless Total Wireless $35 Plan Global plans please visit http://www
Tags: No Activation Fee, No Contract
Tags: My Number, Porting, Switch to Total Wireless Total Wireless $35 Plan
Tags: Features, 3-way, 3-way calling, Conference, 3 way, three way
Total Wireless Total Wireless $35 Plan does not provide roaming coverage so you will not be able to use your data services overseas
Step 6 you're connected to your international friends and family!
Each retailer offers prices based on factors beyond Total Wireless Total Wireless $35 Plan's control
2011) We are able to extend support and BIS functionality to the following BlackBerry devices:
Which devices can I use the Wireless Broadband Plans on?
You can find your current cycle data usage by selecting Usage in My Account
I have a 3G iPad, will it work with the Wireless Broadband Plan?
View Available Features
If it does not seem to have provisioned properly, take the battery and SIM card out of your device, wait 30 seconds and then re-insert the SIM and battery and turn the phone back on
Verizon:phonenumber@vtext
Multimedia messaging (MMS) does not appear to be working
Tags: Phones, Phone, Phone Store
What happens when I reach my data allowance on my Wireless Broadband Plan?
You can find our phone programming guides here
For instance H20's international long distance rate to Guatemala is 34? per minute (12/16/2011), whereas Total Wireless Total Wireless $35 Plan's rate is only 9? per minute… That's a 74% savings per minute! Another way to look at that is the same $5 ILD credit will get you 74% more talk time!
BlackBerry Desktop is software for your PC or Mac which will allow you to side load music, picture and applications, as well as update the operating system software on your device through a USB tethered connection
If you have email addresses you want to set up, you'll need to do it directly from the handset under Email Settings or visit https://www.myTotal Wireless $35 Planbillpay.com
I paid my bill but the Internet is still not working, what's going on?
No, any Total Wireless Total Wireless $35 Plan SIM card will work
To browse a selection of tablets from our e-tailers, visit our phone store and select your favorite brands
Blackberry App World: http://us
What phones work on Total Wireless Total Wireless $35 Plan 3G?
BlackBerry Curve 8520
Instant messaging (IM) does not appear to be working
Tags: Pinless, PIN, ReUp, Add Value, MyAccount, Minutes, Add Minutes, Missing PIN, PIN Retrival
Three-way calling to two international numbers is not supported
How do I find out what the Pay-As-You-Go rates are to specific countries and call destinations?
We offer HSPA+ 4G service which compares favorably to LTE speeds in user experience, with speeds up to 42
It depends on which additional services have been chosen by each customer
Tags: Customer Service, Technical Support
One of the best things about Total Wireless Total Wireless $35 Plan is that we do not require a contract for our plan
For a complete list of Hearing Aid Compatible phones from Total Wireless Total Wireless $35 Plan, click here
Total Wireless Total Wireless $35 Plan will not credit these landline charges
What if I am on the $40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds plan and I change my plan to the $50 Unlimited Nationwide Talk, International Text & 4G Data plan bundled with $10 Unlimited ILD? Do I still get the $5 of Recurring Credit?
$40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds + $10 Unlimited ILD
However, International Long Distance balances carry forward to the following months until used or until 180 days of non-use
BlackBerry
My MMS has never worked! Why is that?
com/ildUnlimited
A 4G network can be up to 10 times faster than 3G allowing you to browse the web, download songs, and stream video more quickly
If your phone is not a smartphone, we may be able to provision it over the air. Check with your local Total Wireless Total Wireless $35 Plan authorized agent to see if they can do it for you or you may call our support center and they will send the programming out to your phone.
Tags: Music, Photos, Videos, IM, SMS
$50 Unlimited Nationwide Talk, International Text & 4G Data + $10 Unlimited ILD
Email can be accessed through the "Internet" pop 3 service as long as you choose to purchase our data access option
Step 4 follow the prompts
Do I have to sign a contract?
MMS messages are different than SMS/text messages and are not included in our international SMS feature
No
When the 11th number is called, you will be notified that you have reached your limit and will be directed to add funds using the Pay-As-You-Go option
Total Wireless Total Wireless $35 Plan handsets are programmed automatically over the air
Through your online account (MyAccount) at myTotal Wireless Total Wireless $35 Planmobile
Is my Wireless Broadband Plan tied to a phone number?
How do I get it programmed for Web/MMS?
You can switch your Wireless Broadband Plan at any time but any data left on your existing plan will not rollover
To access the 3G network, you'll need a Total Wireless Total Wireless $35 Plan compatible 3G phone or device
Tags: 4G, HSPA, Network, Service
Firstly, check if your phone is configured to send incoming calls from some or all numbers directly to Voicemail
Tags: My Number, Porting, Switch to Total Wireless Total Wireless $35 Plan, Land line
Because MMS is a data feature, our talk/text only plans do not provide it
You will then be able to set up your BIS account again with the same username as you had previously
Do I get charged for 411 calls?
I don't own a Tablet, can I use wireless broadband on my smartphone?
Does my Plan include 3-way calling?
Total Wireless Total Wireless $35 Plan only sells PIN's online when purchased in combination with a SIM card
Here are links to help with programming and phone questions:
Will my 4G LTE, GSM phone work with your service?
Tags: International, Credit
This credit must be used within 30 days
In order to use the Wireless Broadband Plan, you will need to purchase and activate a new SIM card
$25 Unlimited 15 Day Nationwide Talk & International Text
How do I get more data on my Wireless Broadband Plan?
If you ordered a SIM Card and Airtime, you will find your PIN number printed on your reciept
You can use your device on any tablet which supports a SIM card
You will not be able to switch your voice plan to a Wireless Broadband Plan or from a Wireless Broadband plan to a voice plan
You must also use the International Long Distance service at least once every 180 days a year for the unused credit to remain on your account
$50 Unlimited BlackBerry Nationwide Talk, International Text & 4G Data + $10 Unlimited ILD
How do I manage my email settings on my Blackberry?
Total Wireless Total Wireless $35 Plan does not sell phones
Sometimes when you move your number to Total Wireless Total Wireless $35 Plan, outgoing call service will be activated before incoming call service or vice versa
You can also visit https://www.myTotal Wireless $35 Planbillpay.com
Total Wireless Total Wireless $35 Plan offers the widest 4G coverage area of any national prepaid wireless provider
You can set up your BlackBerry to receive emails from up to 10 accounts as well as a custom one using a Total Wireless Total Wireless $35 Plan address
You will need this number to log in to My Account
If you want to add any value other than the full ReUp value of your current plan, you will need to go to MyAccount
What is the difference between "Approved" and "Unsupported" Phones?
Tags: Unlimited International Long Distance, UILD, ILD, International Calling, Unlimited, Difference
There could be any number of reasons for that
Can I link a wireless broadband plan to my current talk text only plan?
The Total Wireless Total Wireless $35 Plan Phone Store is offered as a service to help users find devices that are compatible with Total Wireless Total Wireless $35 Plan
BIS stands for BlackBerry Internet Service
Just make sure to request a phone number transfer at time of initial activation
No, Total Wireless Total Wireless $35 Plan subscribers are not charged additional roaming fees for calls placed on our network within the US
com/ildrates
Perform the following steps: (Press and hold the 1 key or dial 1-805-MESSAGE from your mobile phone and follow the prompts to listen to your messages and for initial setup)
Tags: Phone, My Number,
It usually depends on the carrier you are moving your number from, however
Panasonic: http://www
BlackBerry Torch 9860 (coming Fall '11)
Blackberry 101: http://us
How many characters can a text message contain?
Where can I get the BlackBerry Desktop software?
From you BlackBerry, look for the icon that links you to the BlackBerry App World
Can I send MMS messages internationally?
So many terms and acronyms! Understanding BlackBerry doesn't have to be that hard!BlackBerry Glossary )
Plug phone into USB cable
How does Total Wireless Total Wireless $35 Plan's Pay-As-You-Go International Long Distance Rates compare to the competition?
AT&T: phonenumber@txt
Nextel: phonenumber@messaging
Tags: Roaming, Charges
Total Wireless Messaging Code: Total Wireless $35 Plan@messaging
If you have a 3G compatible phone, and you are in an area with 3G coverage, you will automatically connect to the 3G network
BlackBerry Pearl Flip 8220
Can I still use it?
No silly rules apply here
To ReUp or update your rate plan, visit My Account
Your Wireless Broadband is tied to your Wireless Broadband ID
What phones work on Total Wireless Total Wireless $35 Plan 4G?
Make sure you are currently on a plan that offers 3-way calling
Total Wireless Total Wireless $35 Plan has a 'Bring Your Own Phone' business model, so we cannot provide support for the phone device itself
How does Unlimited ILD work?
I try to make outbound calls, but they all get diverted to a message center for a different carrier?
Absolutely! Not only can our customers' text message any other phone with text messaging in the US, they can also send a text messages to over 180 different countries worldwide
Step 7 you're connected to your international friends and family!
I purchased a phone from one of your affiliates, but want to return the phone
Are there roaming charges?
Login to My Account and select the Usage radio button
If your internet is not working after you've paid your bill you will need to restart your device in order for it to re-register to the network
What Wireless Broadband Plans do you offer?
All Total Wireless Total Wireless $35 Plan rate plans support Call Waiting, Call Hold, Calling Line Identity Restriction, Calling Line Identity Presentation, Unlimited SMS to domestic and international locations, Voicemail and International Long Distance
Yes! Total Wireless Total Wireless $35 Plan now offers full BlackBerry BIS services for many popular devices of the last few years
Our plan does not require an activation fee
Can I move my existing landline phone number to Total Wireless Total Wireless $35 Plan?
Total Wireless Total Wireless $35 Plan does not offer WiFi calling as a feature
How do I side load content into my Total Wireless Total Wireless $35 Plan phone?
By calling our toll-free number at 877
Tags: Coverage, Network, Service
$40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds
Yes, if your handset has a media player then you can side load media into the memory card by loading the content directly from a computer
You will need to ReUp or update your rate plan in My Account
Check our BlackBerry plan page for a list of supported devices
BlackBerry Curve 8320
How do I get it back?
Tags: Blackberry, BIS
Go to www
It will need the 1700/AWS band to work on our 3G/4G network
All customers upgrading to one of our $50 high Speed plans or one of our UILD Bundled plans receive either a $5 recurring credit or a one time $5 ILD Credit
Interrupt your greeting by pressing the Star (*) key
BlackBerry Bold 9780
BlackBerry Pearl 9100
Where does Total Wireless Total Wireless $35 Plan offer 3G coverage?
Yes
If you use instant messaging, occasional music and video streaming, social networking, web browsing, and email then you'll want the $25 plan
Yes, your unused International Long Distance credit will roll over to the next billing period; and will remain on your account even if your account goes into Suspended state due to late Total Wireless $35 Plan of your monthly rate plan charge
Cricket: phonenumber@mms
Simply press the 1 key or dedicated voice mail key after the phone has been activated and follow the voice prompts
panasonic
I just moved my existing mobile number to Total Wireless Total Wireless $35 Plan, and outgoing or incoming calls are not working
This $5 ILD credit is available for Pay-As-You-Go and is offered as a one-time credit on a customer's first month of service
Try checking your phone's Web/MMS settings and make sure that there is only one APN setting listed and it is the Total Wireless Total Wireless $35 Plan one
No, once you purchase a plan you need to stay with that plan for 30 days, except for the Wireless Broadband plans and the $25 talk and text plan
Can I use my BlackBerry on a BES?
How do I use a Wireless Broadband plan with my computer?
Call 1-877-878-7908
Sorry, you will not be able to send or receive text messages on the Wireless Broadband Plan
Step 6 Listen to how many minutes you have available for that specific destination
What are some helpful BlackBerry resources or links?
You will need to call customer care and have them delete the BIS account as it is tied to the old SIM
Tags: Blackberry, BIS, Blackerry Internet Services
Generic:
It will show up as a removable drive
I have forgotten my PIN code and my phone is locked! Help !!
The data is much more convenient and will allow to access the Internet anywhere where you receive Total Wireless Total Wireless $35 Plan coverage
How do I install third party software?
Tags: Unlimited International Long Distance, UILD, ILD, International Calling, Unlimited
Tags: HSPA, Coverage, Network, Service
Will I be able to send or receive voice calls with the Wireless Broadband Plan?
Total Wireless Total Wireless $35 Plan is required by law to collect (Federal, State, Local) taxes
Tags: Activate, Online, My Account
How do I find out what my data usage is on my Wireless Broadband plan?
Your data will not rollover to the next month
To see complete International Long Distance Terms & Conditions, please visit http://www
Your BlackBerry is configured with Talk, Text, Data, MMS & BlackBerry BIS services at the time of activation
On your device, click on the Email Setup Application
Step 3 listen and make note of your remaining balance (will always be $10)
The BlackBerry Data plan (BIS) is what provides you with the signature BlackBerry service for which that device is known
Text messages can contain up to 160 characters including spaces in each message
Simply text INFO to 848484
Call any one of these access numbers for ILD access
Please call them first to determine if this is possible
Phone
Go to My Account
How do I change my Plan?
Yes! Provided that:
Can I make international calls using my 3-way calling feature?
On your device, go to Email Settings (log into your BIS account if it is requested) then press your BlackBerry menu button and select "Service Books" from the menu
How does the Free $5 Recurring ILD Credit work?
Tags: Number, Porting, Activate, Support
nextel
Type your 10-digit mobile number
How do I send a text message via email to a Total Wireless Total Wireless $35 Plan phone?
Is there an early termination fee?
Yes, your account will be deactivated if your bill is not paid within 90 days of being suspended
Navigate to the Email Setup application on your BlackBerry and follow the prompts
How do I configure my BlackBerry for Total Wireless Total Wireless $35 Plan's network?
Every new SIM activation and $50 Plan ReUP includes a $5 International Long Distance credit
All new customers who activate on our $25 15-Day Plan & the $40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds plan, receive a one-time $5 ILD credit, good for 30 days (only good for 15 days on the $25 plan)
Blackberry Desktop Software & Manuals: http://docs
What's happening?
By making a Total Wireless $35 Plan at an Approved Total Wireless Total Wireless $35 Plan retailer
All customers who activate or upgrade a $50 plan receive $5 of Recurring ILD Credit
Is there an activation fee?
Calls to select landline cities and wireless destinations in over 50 countries are included in the Unlimited ILD plan including cell destinations in Canada, Mexico, China, Hong Kong, India and Singapore! For a full list of countries and destinations, visit myTotal Wireless Total Wireless $35 Planmobile
Do the Wireless Broadband Plans require a special SIM card?
Type destination phone number into ILD Rates Look Up Tool located at myTotal Wireless Total Wireless $35 Planmobile
Tags: International, ILD, Overseas
If the tablet has a SIM card slot it should work
SMS Text Messaging is not working - I get a 'Message blocked' response every time I try to send a text message?
Typically this problem is resolved automatically within 48 hours
What will I notice when on a 3G network?
Our plans include:
Tags: Activate, Add Minutes, My Account
Tags: PIN, Help, Locked, My Account
Blackberry Smartphone Manuals: http://docs
Sorry, you will not be able to send or receive voice calls on the Wireless Broadband Plan
To manage your account online:
How do I check my current usage?
For a complete list of destinations available with the Unlimited International Long Distance Plan please visit http://www
Which BlackBerries can I use on the Total Wireless Total Wireless $35 Plan network?
Tags: Voicemail
How do I call Voicemail from my mobile phone?
In the Options list, select "About"
Yes, but it will only receive EDGE data speeds and will require a micro SIM card (purchase here)
I need to send/receive pictures right now! What are my alternatives?
Leaving the memory card in the phone: Put phone into USB mode (Menu > Settings > USB Mode > USB Drive)
To see complete International Long Distance Terms & Conditions, please visit myTotal Wireless Total Wireless $35 Planmobile
My email & calendar on my Blackberry stopped syncing
Web browsing speeds using a 3G phone on the 3G network will typically range from 128 to 300 Kilobytes per second
(206) 607-1847
Tags: Features, Waiting, Voicemail, Internet, Web, Data, Long Distance, IM, SMS
What happens if I don't add funds within 90 days?
My data isn't working, what's wrong?
This is a setting change you will need to make on the phone itself
Is International Calling available on my Total Wireless Total Wireless $35 Plan rate plan?
It depends on the affiliate
How do I migrate my existing BIS services over to it?
You can self activate your SIM card by clicking here
Tags: Tags: Tax, Federal, State, Local
Step 1 determine the best access number
How much is each Total Wireless $35 Plan?
No, Total Wireless Total Wireless $35 Plan does not allow tethering the phone as a modem
If you wish to change to a different Total Wireless Total Wireless $35 Plan plan, you need to log in to MyAccount
You can choose from a large selection of the latest flip, QWERTY, Blackberry and smart phones
Once in MyAccount, select Update Rate Plan
htc
For a list of locations, please visit our 4G page
Can I download music, photos and videos to my phone?
Can I use my Blackberry with Total Wireless Total Wireless $35 Plan?
The customer will lose the $5 if they don't use it; however they will receive $5 when they ReUp
Where can I purchase a tablet?
Tags: Voicemail, International, Domestic
Type destination phone number into ILD Rates Look Up Tool located at http://www
There are over 1500 different devices currently in use by Total Wireless Total Wireless $35 Plan customers
To make international calls from the USA, follow choose an access number below and follow these steps below:
lg
You will need to purchase a new SIM card if you plan on reactivating
While the Wireless Broadband plans are primarily meant to be used on a Tablet, they will also work on your smartphone
Tags: Text, IM, Email, Txt via Email
The Unlimited ILD offering is meant for those who do not need to call more than 10 unique numbers within the Unlimited landline cities and wireless destinations during a single rate plan cycle
Tags: Tags: iPhone, Android, HSPA +, 4G, LTE, Unlocked GSM
IÕm going through my data on my Wireless Broadband plan too quickly, what would you recommend I do to use less?
Tags: Phones, Phone Store
It should work for talk & text
When your current plan expires, upgrade your plan to one that includes data so you may take advantage of the MMS feature
What activities work best on a 4G network?
Or you can remove the memory card from their phone, place it in a SD adapter and insert it into a card reader directly on the computer
The price for a phone on the Total Wireless Total Wireless $35 Plan website is different that on the affiliate website when I click through
I have a mobile number I received as part of a bundled package
My tablet is not on your approved list, will it work?
Tags: Rates, Plans, No Contract
You can email pictures to the other person's phone as well if you know their carrier messaging email address
For more information on Total Wireless Total Wireless $35 Plan ILD go HERE
Global System for Mobile communications is the most popular standard for mobile phones in the world
Can I browse the entire Internet with my Wireless Broadband Plan, or is my data access limited to certain websites?
sonyericsson
BlackBerry Bold Touch 4G 9900
Your new 30 day billing cycle will start at the time of ReUp
Tags: 411, Directory Assistance
What phones are available?
The Apple iPads are the only tablets that require a micro SIM card
Sanyo: http://www
BlackBerry Service Books are the programming information files that connect your BlackBerry to the BIS and give you access to web, email, calendar, BBM, MMS etc
Tags: 4G, HSPA, Phones, Network, Service
When prompted, type your password
How do I find which version of BlackBerry OS I have?
Total Wireless Total Wireless $35 Plan rate plans do not support International Roaming (using your phone outside the USA) at this time
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TOTAL WIRELESS - bill payment, activations and new service setup and ordering online with unlimited talk, text and web sim card with no contract service.
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