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EXPRESS ONLINE BILL PAYMENT PORTAL
Total Wireless Bill Payment Form
Please fill out the form below to complete your Total Wireless Bill Payment online with Wireless Billing. Your bill payment will be applied directly to your Total Wireless cell phone number. Please feel free to contact us with any questions.
Total Wireless Customer Name *
First
Last
Total Wireless Phone Number *
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Email *
Top Up Payment *
$25.00 Unlimited Talk, Text and Web (1 GB 4G LTE)
$35.00 Unlimited Talk, Text and 5 GB of Data
$60.00 Unlimited Talk, Text and 15 GB of Data (2 Lines)
$85.00 Unlimited Talk, Text and 20 GB of Data (3 Lines)
$100.00 Unlimited Talk, Text and 25 GB of Data (4 Lines)
Payment Type *
One Time Payment
Setup Automated Bill Payment for this Account
Submit
Just dial 411 directly and get unlimited directory assistance services for free! It's that Total Wireless Refill
Absolutely! Not only can our customers' text message any other phone with text messaging in the US, they can also send a text messages to over 180 different countries worldwide
Your Wireless Broadband plan will expire when your metered data is used up or at the end of the 30 day cycle, which ever happens first
Sorry, you cannot add wireless broadband to your current talk and text only plans
Press and hold the 1 key or dial 611 from your mobile phone
Can I connect two International Long Distance calls?
Tags: Phone, Music, Photos, Videos, IM, SMS
The $10 Unlimited International Long Distance Plan can be added to the $40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds plan or the $50 Unlimited Nationwide Talk, International Text & 4G Data plan
How do I get more data on my Wireless Broadband Plan?
You are welcome to use your BlackBerry with our service
If my account is deactivated because I didn't pay my bill, do I need to purchase a new SIM card to reactivate my account?
Go to My Account
How do I get Unlimited ILD?
Instant messaging (IM) does not appear to be working
All Total Wireless Refill rate plans support Call Waiting, Call Hold, Calling Line Identity Restriction, Calling Line Identity Presentation, Unlimited SMS to domestic and international locations, Voicemail and International Long Distance
Once you put your current SIM into your new BlackBerry, the phone will ask you if you want to migrate your BIS account over to the new phone
What are the BlackBerry Service Books?
How do I manage my BlackBerry BIS account?
Can my phone be used as a modem?
You will also not need to continually change wireless networks while connected to our Wireless Broadband Plan
You can also choose from one of our various approved Data Sticks
My MMS has never worked! Why is that?
How do I use a Wireless Broadband plan with my computer?
There could be any number of reasons for that
Can I make a 3-way call to a domestic and an international number?
Which is the correct price?
BlackBerry Curve 8520
You can choose from a large selection of the latest flip, QWERTY, Blackberry and smart phones
Tags: Activate, Add Minutes, My Account
This credit must be used within 30 days
View Available Features
panasonic
Is there an early termination fee?
With a Total Wireless Refill BlackBerry BIS plan, you will have access to BlackBerry App World on device
Tags: PIN, Help, Locked, My Account
At this time, if you wish to purchase Pay-As-You-Go International Long Distance Credit, you will need to do so in My Account
You may need to resend your device's Internet Service Book
$25 Unlimited 15 Day Nationwide Talk & International Text
com/ildrates
Tags: Pinless, PIN, ReUp, Add Value, MyAccount, Minutes, Add Minutes, Missing PIN, PIN Retrival
I paid my bill but the Internet is still not working, what's going on?
Perform the following steps: (Press and hold the 1 key or dial 1-805-MESSAGE from your mobile phone and follow the prompts to listen to your messages and for initial setup)
When your current plan expires, upgrade your plan to one that includes data so you may take advantage of the MMS feature
You can self activate your SIM card by clicking here
If you're provisioned with a data plan, make sure your phone is accurately programmed to send/receive MMS messages
You will then be able to set up your BIS account again with the same username as you had previously
If you have a data plan, you can always send your pictures as an email attachment if you have an email capable phone
If you are on our $25 15 Day Talk & Text plan, you cannot use MMS as a data plan is required
There are over 1500 different devices currently in use by Total Wireless Refill customers
While we do not know your PIN code, please contact Customer Support at 877
What will I notice when on a 3G network?
BlackBerry Bold 9780
Can I make international calls using my 3-way calling feature?
Simply email the 10-digit wireless number plus:@smtext
What activities work best on a 3G network?
How does Unlimited ILD work?
Is porting from other carriers possible?
$50 Unlimited BlackBerry Nationwide Talk, International Text & 4G Data + $10 Unlimited ILD
Sometimes when you move your number to Total Wireless Refill, outgoing call service will be activated before incoming call service or vice versa
I already have a partial payment or credit on my account
What if I am on the $40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds plan and I change my plan to the $50 Unlimited Nationwide Talk, International Text & 4G Data plan bundled with $10 Unlimited ILD? Do I still get the $5 of Recurring Credit?
To send International Text Messages to destinations outside of the US that use 10-digit dialing, simply enter the 10-digit phone number of the message recipient as you would when sending a domestic text message
Can I send international text messages on my Total Wireless Refill rate plan?
Tags: Roaming, Charges
You can email pictures to the other person's phone as well if you know their carrier messaging email address
3G is best for viewing websites, uploading files (photos, attachments, presentations) to sharing websites, and downloading files from an e-mail or a website
Will my service work overseas?
To reset your voicemail, simply type #PWD# or # 793# SEND (last 4 digits of your mobile number will be the default password)
Tags: No Activation Fee, No Contract
To receive 3G/4G data speeds make sure it has the 1700/AWS band, else it will only work on EDGE
Blackberry App World: http://us
Is my Wireless Broadband Plan tied to a phone number?
Using one of today's 3G-capable devices in an area with 3G coverage, you'll notice faster Web browsing and content downloads
Tags: Customer Service, Technical Support
If you wish to change to a different Total Wireless Refill plan, you need to log in to MyAccount
How can I add the rest of the amount I need to pay for my monthly plan?
No, Total Wireless Refill provides free domestic long distance
To activate online:
You will need to purchase a new SIM card if you plan on reactivating
Yes, your unused International Long Distance credit will roll over to the next billing period; and will remain on your account even if your account goes into Suspended state due to late payment of your monthly rate plan charge
Do I need to manually program the phone?
Global System for Mobile communications is the most popular standard for mobile phones in the world
Webmail accounts such as Gmail and others which support the standard POP3 or IMAP protocols are supported
It should work for talk & text
Total Wireless Messaging Code: totalwireless@messaging
MMS and IM services are also available but require a data plan
Phone Programming: Click here to see programming instructions
One of the best things about Total Wireless Refill is that we do not require a contract for our plan
Or you can remove the memory card from their phone, place it in a SD adapter and insert it into a card reader directly on the computer
How do I resend the service books?
Firstly, check if your phone is configured to send incoming calls from some or all numbers directly to Voicemail
If you ordered a SIM Card and Airtime, you will find your PIN number printed on your reciept
Tags: ReUp Minutes, Service, Plans
Simply email the message to
What if I don't use the Free $5 Recurring ILD Credit?
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