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EXPRESS ONLINE BILL PAYMENT PORTAL
Total Wireless Bill Payment Form
Please fill out the form below to complete your Total Wireless Bill Payment online with Wireless Billing. Your bill payment will be applied directly to your Total Wireless cell phone number. Please feel free to contact us with any questions.
Total Wireless Customer Name *
First
Last
Total Wireless Phone Number *
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Email *
Top Up Payment *
$25.00 Unlimited Talk, Text and Web (1 GB 4G LTE)
$35.00 Unlimited Talk, Text and 5 GB of Data
$60.00 Unlimited Talk, Text and 15 GB of Data (2 Lines)
$85.00 Unlimited Talk, Text and 20 GB of Data (3 Lines)
$100.00 Unlimited Talk, Text and 25 GB of Data (4 Lines)
Payment Type *
One Time Payment
Setup Automated Bill Payment for this Account
Submit
If you have email addresses you want to set up, you'll need to do it directly from the handset under Email Settings or visit https://www.myTotal Wireless Sitebillpay.com
Once in MyAccount, select Update Rate Plan
More places than you probably realize
What is BIS?
Type your 10-digit mobile number
Can I send international text messages on my Total Wireless Total Wireless Site rate plan?
nextel
For a list of locations, please visit our 4G page
What phones are available?
https://www.myTotal Wireless Sitebillpay.com
How do I get it programmed for Web/MMS?
What type of email accounts are supported?
Simply press the 1 key or dedicated voice mail key after the phone has been activated and follow the voice prompts
Can I move my existing landline phone number to Total Wireless Total Wireless Site?
For live customer service & technical service from a Total Wireless Total Wireless Site Phone Call 611
Check the approved list here
Sorry, you will not be able to send or receive text messages on the Wireless Broadband Plan
If you want to add any value other than the full ReUp value of your current plan, you will need to go to MyAccount
How do I use a Wireless Broadband plan with my computer?
Tags: Customer Service, Technical Support
Here are the major ones:
This includes many of the most popular phones available
How do I add funds to my account?
BlackBerry Service Books are the programming information files that connect your BlackBerry to the BIS and give you access to web, email, calendar, BBM, MMS etc
Are Total Wireless Total Wireless Site SIM Cards included in purchases I make from affiliates?
How many email accounts can I have on my BlackBerry?
Tags: Phone, My Number,
I already have a partial Total Wireless Site or credit on my account
Tags: Pinless, PIN, ReUp, Add Value, MyAccount, Minutes, Add Minutes
Why doesn't my 3-way calling feature work?
Total Wireless Total Wireless Site rate plans do not support International Roaming (using your phone outside the USA) at this time
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Our plans include:
What plans are available?
MMS and IM services are also available but require a data plan
If you have a data plan, you can always send your pictures as an email attachment if you have an email capable phone
Your Wireless Broadband plan will expire when your metered data is used up or at the end of the 30 day cycle, which ever happens first
You can also visit https://www.myTotal Wireless Sitebillpay.com
It usually depends on the carrier you are moving your number from, however
We can only test and approve some portion of those
My phone is not listed in the programming guide
Dial your mobile number from a landline
MMS messages are different than SMS/text messages and are not included in our international SMS feature
Can I download music, photos and videos to my phone?
For a complete list of destinations available with the Unlimited International Long Distance Plan please visit http://www
To see complete International Long Distance Terms & Conditions, please visit http://www
Will I get 4G speeds with your service?
My BlackBerry internet browser icon disappeared
How does the Free $5 Recurring ILD Credit work?
My MMS used to work and now it doesn't! Why is that?
What happens if I don't add funds within 90 days?
Also, if you are using your device as a mobile hotspot, ensure that your wireless network is secured
panasonic
When your current plan expires, upgrade your plan to one that includes data so you may take advantage of the MMS feature
How do I access the 3G network?
Which Wireless Broadband plan is right for me?
Total Wireless Total Wireless Site handsets are programmed automatically over the air
This problem can occasionally happen when the phone loses synchronization with the SMS servers on the network
However, if it is not on our supported list, you will not have the full BlackBerry BIS experience
Is my Wireless Broadband Plan tied to a phone number?
Total Wireless Total Wireless Site does not sell phones
Yes, your account will be deactivated if your bill is not paid within 90 days of being suspended
With the Unlimited ILD plan you can make unlimited calls to 10 unique numbers (the first 10 unique numbers dialed) within the Unlimited landline cities and wireless destinations for the duration of the voice plan cycle
The price for a phone on the Total Wireless Total Wireless Site website is different that on the affiliate website when I click through
This $5 ILD credit is available for Pay-As-You-Go and is offered as a one-time credit on a customer's first month of service
com (example: 9495551212@smtext
How do I change my Plan?
HTC: http://www
It depends on which additional services have been chosen by each customer
You can also receive pictures by having the sender email to your phone number and attach the picture
To call voicemail from your mobile phone, perform the following steps: 1
To get account info and usage via SMS:
If however, you experience connection issues with some internet connected Apps, follow these additional steps:
Using one of today's 3G-capable devices in an area with 3G coverage, you'll notice faster Web browsing and content downloads
My tablet is not on your approved list, will it work?
MetroPCS: phonenumber@mymetropcs
Multimedia messaging (MMS) does not appear to be working
Tags: Tags: iPhone, Android, HSPA +, 4G, LTE, Unlocked GSM
Access Numbers
com/ildUnlimited
$50 Unlimited BlackBerry Nationwide Talk, International Text & 4G Data + $10 Unlimited ILD
Web browsing speeds using a 3G phone on the 3G network will typically range from 128 to 300 Kilobytes per second
How do I find out what my data usage is on my Wireless Broadband plan?
For live customer service & technical service:
You will also not need to continually change wireless networks while connected to our Wireless Broadband Plan
Can my phone be used as a modem?
Will I be able to send or receive voice calls with the Wireless Broadband Plan?
Both plans vary depending on what you use your data for
sonyericsson
Simply text REUP#Your16digitPIN to 848484 (example REUP#1234567890123456)
Total Wireless Total Wireless Site's Pay-As-You-Go rates are amazing compared to the competition! With rates under 2? per minute to Mexico, Canada, and the UK, our rates beat the competition senseless
How do you set up voicemail? Is there a temporary password?
For more info, click here
BlackBerry Pearl 8120
How can I add the rest of the amount I need to pay for my monthly plan?
No, our program is month to month and can be terminated at anytime
Just make sure to request a phone number transfer at time of initial activation
How do I set up my email and calendar accounts on my Blackberry?
BlackBerry Curve 8320
This new number will be chosen at random from a database of available numbers
Blackberry Official Support forums (operated by Research In Motion): http://supportforums
You may not be in a sufficient coverage area (2 or 3 bars in 3G or 4G is recommended)
How do I install third party software?
I just moved my existing mobile number to Total Wireless Total Wireless Site, and outgoing or incoming calls are not working
Typically this problem is resolved automatically within 48 hours
Your picture size may be too large (try sending files smaller than 300k)
Go to "Options" and click on the wrench icon
Does my Plan include 3-way calling?
I have a 3G iPad, will it work with the Wireless Broadband Plan?
Step 3 listen and make note of your remaining balance
Panasonic: http://www
When prompted, type your password
You must also use the International Long Distance service at least once every 180 days a year for the unused credit to remain on your account
If you plan to access the Internet extensively on your phone, 3G is a great choice for you
I purchased a phone from one of your affiliates, but want to return the phone
Verizon:phonenumber@vtext
All Total Wireless Total Wireless Site rate plans support Call Waiting, Call Hold, Calling Line Identity Restriction, Calling Line Identity Presentation, Unlimited SMS to domestic and international locations, Voicemail and International Long Distance
I had to replace my SIM and now my BIS account doesn't work
Does unused International Long Distance credit roll over to the next billing period?
Kyocera: http://www
Yes, you can request that your number be changed to another number within your existing area code
Every new SIM activation and $50 Plan ReUP includes a $5 International Long Distance credit
What phones work on Total Wireless Total Wireless Site 4G?
You can find your current cycle data usage by selecting Usage in My Account
Can I browse the entire Internet with my Wireless Broadband Plan, or is my data access limited to certain websites?
One of the best things about Total Wireless Total Wireless Site is that we do not require a contract for our plan
Yes, but it may depend on restrictions imposed by your current carrier
On your device, click on the Email Setup Application
Can I bring my own phone number?
This number will work even if you are suspended
Tags: Music, Photos, Videos, IM, SMS
$50 Unlimited Nationwide Talk, International Text & 4G Data
Total Wireless Total Wireless Site supports plenty of 4G devices including the Samsung Galaxy S 4G, Samsung Galaxy SII, Samsung Galaxy SIII, HTC One S, HTC myTouch 4G, HTC myTouch 4G Slider, HTC G2, Samsung Sidekick 4G, LG G2X, HTC Sensation 4G, BlackBerry Bold 9900, BlackBerry Torch 9860, Google Galaxy Nexus, HTC Amaze 4G, HTC HD7, as well as other 4G capable devices that operate on the 1700 band
If a customer would like to place international calls they can purchase an ILD PIN that will allow for international dialing
Check our BlackBerry plan page for a list of supported devices
I have an old BlackBerry which is not on your supported list
Can my Total Wireless Total Wireless Site phone be 'tethered' to use as a modem?
motorola
If the balance remains at $0 for more than 90 days, the mobile number will be deactivated and the customer will lose their mobile number
By calling 611 from a Total Wireless Total Wireless Site phone
Tags: PIN, Usage, Minutes, My Account
What is the URL of the BlackBerry BIS account?
How do I fix that?
How do I check my current usage?
How many characters can a text message contain?
Do you offer 4G LTE service?
Tags: My Account, My Plan, Service
Can I use my Blackberry with Total Wireless Total Wireless Site?
Total Wireless Total Wireless Site only sells PIN's online when purchased in combination with a SIM card
What happens when I reach my data allowance on my Wireless Broadband Plan?
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While we do not know your PIN code, please contact Customer Support at 877
The customer will lose the $5 if they don't use it; however they will receive $5 when they ReUp
Or you can remove the memory card from their phone, place it in a SD adapter and insert it into a card reader directly on the computer
Which BlackBerries can I use on the Total Wireless Total Wireless Site network?
I upgraded to a new BlackBerry
Total Wireless Total Wireless Site provides a variety of phone options that include the latest in mobile technology
What is GSM?
Manufacturer Instructions:See the links below for manufacturer instructions
Generic:
To manage your account online:
You can use your device on any tablet which supports a SIM card
If that is not the problem, try doing a manual network selection on your phone to a network other than Total Wireless Total Wireless Site
Leaving the memory card in the phone: Put phone into USB mode (Menu > Settings > USB Mode > USB Drive)
Tags: 4G, HSPA, Phones, Network, Service
Can I use my own phone with Total Wireless Total Wireless Site's service?
A 4G network can be up to 10 times faster than 3G allowing you to browse the web, download songs, and stream video more quickly
LG: http://www
How do I get Unlimited ILD?
In order to use the Wireless Broadband Plan, you will need to purchase and activate a new SIM card
For additional help with programming difficulties, call customer care at 877
To call voicemail from your mobile phone:
The $10 Unlimited International Long Distance Plan can be added to the $40 Unlimited Nationwide Talk, International Text & Data With 250MB at 4G Speeds plan or the $50 Unlimited Nationwide Talk, International Text & 4G Data plan
My incoming calls seem to be going directly to Voicemail - how can I fix this?
Your new 30 day billing cycle will start at the time of ReUp
Boost: phonenumber@myboostmobile
Tags: Plan, Data, Usage, Broadband, Internet
No, once you purchase a plan you need to stay with that plan for 30 days, except for the Wireless Broadband plans and the $25 talk and text plan
att
Tags: Txt, Text, Email
To see complete International Long Distance Terms & Conditions, please visit myTotal Wireless Total Wireless Sitemobile
Tags: Email, Internet, Web, Smartphone, Data
When prompted, type your password
What's the difference between a regular data plan and a BlackBerry data plan? (BIS)
Tags: Unlimited International Long Distance, UILD, ILD, International Calling, Unlimited
To access the 3G network, you'll need a Total Wireless Total Wireless Site compatible 3G phone or device
Will my 4G LTE, GSM phone work with your service?
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